1. Introduction
Welcome to Leadiary ("we," "our," or "us"). We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website, use our SaaS application, or install the Leadiary Chrome Extension, and tells you about your privacy rights and how the law protects you.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity & Contact Data: Includes first name, last name, email address, and billing information when you subscribe to our service via our secure payment processor (Stripe).
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting, and operating system.
- Usage Data: Information about how you use our website and application, such as the keyword trackers you create, the leads you save to your Active Pipeline, and the interaction logs in your Diary.
3. Chrome Extension Specific Privacy Disclosures
To comply strictly with the Google Chrome Web Store User Data Policy, we explicitly disclose the following regarding the operation of the Leadiary Chrome Extension:
- Browser Permissions Justification: The extension requests
tabsandscriptingpermissions, alongside specifichost_permissions(such as LinkedIn, X, Reddit, Quora, and Nairaland). These permissions are strictly required for the extension's single purpose: to open temporary, muted background tabs, run search queries based on your defined keywords, and extract the resulting public text data. - Data Scraped: The extension only collects publicly visible information resulting from your specific search queries. This includes the public post content, the public author's display name or handle, and the URL of the post.
- No Credential Harvesting: We do not collect, store, transmit, or process your personal passwords, login credentials, direct messages, private connections, or session cookies from any platform.
- No Active Browsing Surveillance: The extension does not track your general web browsing history. It does not monitor any tabs outside of the temporary, specific search tabs it opens for scheduled scanning.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer and manage your account.
- To process and deliver your subscription, including managing payments, fees, and charges.
- To provide, troubleshoot, and improve the Leadiary application, AI algorithms, and Chrome Extension.
- To communicate with you regarding service updates, security alerts, and support messages.
Third-Party Sharing: We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners or trusted affiliates.
5. Data Security
We have put in place robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. All data collected by our application and extension is encrypted both in transit (using TLS/SSL) and at rest.
In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
6. Your Privacy Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data (the "right to be forgotten").
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
7. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or if you need to request the deletion of your account data, please contact us directly at:
Email: support@leadiary.com